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Renewals, Open Before
The Term Ends

SeeClickRent watches lease end dates, opens a renewal cycle on its own, and keeps the board, the resident notice, and the agreed terms in one record.

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Auto-Open

The Cycle Opens Itself

Expiring terms are found for you. Every morning at 6:00 AM in your organization's time zone, SeeClickRent reads the occupancy data that already came in from Rent Manager or a CSV and opens a cycle for each lease inside your renewal window.

  • The window is yours to set — 90 days by default. Change it and tomorrow's run follows the new number.
  • A lease needs an end date to qualify. Month-to-month terms and blank imports never appear.
  • One cycle per lease row, ever. A closed cycle does not come back, and a genuinely new term arrives as a new row.
  • You cannot start a renewal by hand, so the board is the whole picture rather than whoever remembered.
The Board

Soonest Expiry, First in Line

Two open columns, Notice and Discussion, sorted by the closest end date. Renewals sits in the main navigation between Leases and Calendar.

  • Every card carries the address and unit, the residents, current rent, asking rent, a demand band, and days left.
  • A notice due soon or already late gets its own flag, so the deadline is visible without opening the record.
  • Filter by owner (or unassigned) and by building at the same time. The filters live in the URL, so a shared link opens the same view.
  • Days-left follows the live lease end date, so an overnight sync that extends a term moves the card down the column.
Asking & Demand

A Number You Can Defend

When a cycle opens, SeeClickRent quotes asking rent from the lease rent at that moment and your target increase. Then it tells you how much interest the unit actually drew.

  • Target increase resolves unit first, then building, then organization. The record names which level it used.
  • Unit demand is Low, Medium, or High from the last 90 days of tour feedback that named this unit. No related tours reads as insufficient, not Low.
  • Type a different asking rent and it freezes — later changes to a building or org target will not overwrite what you quoted.
  • Rent-regulated units resolve to 0% regardless of what the levels above them say.
Resident Notices

The Letter That Is Actually Owed

Each cycle carries a notice obligation: which letter, how many days before the term ends, and the deadline. Send it from SeeClickRent or log the one you already mailed.

  • A ladder maps tenancy length to days of notice and letter type. Set it once for the organization; a building can replace it outright.
  • Three letters ship: renewal offer, rent increase, and non-renewal. Preview the PDF before anything leaves.
  • Email it and the send is logged, the PDF attached, and the notice marked sent. Certified mail or hand delivery gets logged instead.
  • Manual sending is the default. Switch to automatic and owed notices go out at 7:00 AM local time inside your lead time.
Record & Discussion

One Thread Per Renewal

Click the address and you get the whole conversation: the term you are renewing, what was quoted, what was sent, and who moved it.

  • The current term snapshot — rent, add-ons, end date, residents — is frozen the morning the cycle opened, so a quote does not drift when sync rewrites the lease.
  • Notices SeeClickRent sends land on the communication log by themselves. Calls and hallway conversations get a line added.
  • Log lines can be edited but never deleted, and stage history records who moved the cycle and when.
  • Assign an owner from the card and the reminders start: assigned, stalled in a stage, notice due or overdue, and closed.
Close

Renewed or Move Out

Start discussion first — that is the only stage you can close from. Then record the outcome the two of you landed on.

  • Close as Renewed with final rent, any add-ons, and the new end date. Close as Move Out with the move-out date.
  • A required notice still due blocks the close until you send it, log one sent elsewhere, or write down why it closes without one.
  • A move-out sets the unit's available date. The unit flips to vacant when that date arrives, and website advertising stays exactly as you left it.
  • Closing does not create a lease and does not write to Rent Manager. Enter the new term there; SeeClickRent picks up the new lease row on the next sync or import.
Data & Access

Fed by the Data You Already Sync

Renewals reads the occupancy you already send us and shows each role exactly what they should see.

Rent Manager CSV import Mailgun Notice PDFs Tour feedback
  • Leases, residents, and rents arrive from Rent Manager sync or a CSV import. Renewals never asks you to re-enter them.
  • Organization admins see and edit every cycle. Account managers and agents work their assigned buildings; read-only assignments can watch but not change a card.
  • Property owners read the board and the records on their buildings. Residents never log in — they receive the notice email and PDF.
  • Owner emails are per-person preferences under Settings › Notifications, on by default.
The Whole Flow

Expiring Term to Recorded Outcome

Six steps, and only one of them is a decision you have to make.

1
Cycle opens
2
Owner assigned
3
Asking rent set
4
Notice served
5
Discussion
6
Renewed or Move Out

See Renewals on Your Portfolio

Bring your lease data and we will show you the board it produces — which terms are closest, what notice each one owes, and where the retention conversation should start.

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